Community Engagement Lead

Operations · Full-time · Fort Lauderdale, United States

Job description

About the Company Flow aims to create a superior living environment that enhances the lives of our residents and communities by developing, acquiring, owning, and managing multifamily apartment buildings and the services and technology inside those buildings.

Fulfilling our mission will require an exceptional group of people whose collective output is greater than the sum of its individual parts. Our team members are energized by the opportunity to impact our residents’ lives in meaningful ways. They are bold and creatively ambitious, driven by relentlessly high standards, act with a sense of urgency and accountability, and always, above all, operate with integrity, loyalty, and trust.

About the Role The Community Engagement Lead will play a pivotal role in fostering connections and enhancing the overall resident experience within our residential communities. In addition to coordinating community events, this individual will be responsible for spearheading various special projects and community-driven initiatives. Flexibility to work across multiple locations, with a primary focus on Fort Lauderdale and Miami, is essential, with occasional travel required for corporate events.

Responsibilities:

  • Plan, organize, and execute a diverse range of events, including resident socials, open houses, and community engagement activities.
  • Coordinate logistics for events, ensuring seamless execution from venue selection to entertainment, while maintaining standardized operating procedures (SOPs) for each event type.
  • Collaborate with marketing resources to ensure events align with brand image and objectives.
  • Develop and implement targeted marketing campaigns for each event to drive attendance and enhance participant engagement.
  • Create engaging content for digital and print channels, leveraging social media platforms to promote events and interact with the community.
  • Facilitate connections between residents through special projects and initiatives.
  • Cultivate relationships with local businesses and community organizations to enhance the overall community experience.
  • Analyze event outcomes and marketing effectiveness, generating detailed reports and suggesting improvements.
  • Deliver clear outcomes, including reporting on community efforts and connections made between residents for various initiatives.
  • Manage inventory related to events, ensuring adequate supplies and materials are available as needed, and maintaining accurate records of inventory usage.

Ideal Background:

  • Bachelor's degree in Marketing, Communications, or a related field preferred.
  • Proven experience in event planning and marketing.
  • Strong organizational and project management skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in Microsoft Office, Google Suite, social media platforms, Canva, Slack, and basic graphic design tools.
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