Donald Pagliai

Donald Pagliai has over 20 years of experience in the technology industry. Donald currently works as a Customer Success Manager at FlowMSP, a position they have held since 2021. Prior to this, they worked at Oracle Corporation from 2010 to 2021 as a Proactive Engineer / Technical Account Manager for Avaya Call Management System (CMS). Here, they were responsible for overseeing a team of 5 remote hardware and software engineers, and was able to secure a 5-year contract worth $1. From 1999 to 2010, Donald worked at Sun Microsystems as a System Support Engineer III, and also held multiple technical and leadership roles, including Team Leader / Project Manager / System Support Engineer for Ford Motor Company. During this period, they led global server implementation and support for 60 remote Ford engineering servers across the US, Canada, Africa, Australia, Brazil, China, the UK, and Hungary.

Donald Pagliai is currently pursuing a Bachelor of Arts in Computer Science at Madonna University, expecting to graduate in 2022. Donald also holds a Computer Technology Certificate from the Control Data Institute in Electronic Technology / Technician. Additionally, they have obtained two certifications: Oracle Certified Professional, Oracle Solaris 10 System Administrator from Oracle in February 2010, and Solaris 8 from Sun Microsystems in February 2001.