Asheley Griffin

Director Of Customer Experience And Retention at Flowspace

Asheley Griffin has a diverse work experience spanning various industries. Asheley currently holds the position of Director of Customer Experience and Retention at Flowspace since January 2023. Prior to this, they served as the Director of Customer Success from November 2021 to January 2023, and as a Senior Operations Manager from February 2021 to November 2021.

Before joining Flowspace, Asheley worked at JumpCrew as a Sales Manager from June 2020 to February 2021. Asheley also gained valuable experience at Houzz, where they held the role of Trade Sales Manager from April 2018 to May 2020. In this role, they successfully managed a team of Trade Account Managers and Support Team members, achieving consistent sales performance improvement and surpassing sales targets in Q1 of 2020.

Earlier in their career, Asheley held several managerial positions at Telvista. From March 2017 to March 2018, they served as a Sales Operations Manager, overseeing a large sales team and exceeding revenue targets. Prior to that, they worked as an Operations Manager & Client Care from October 2015 to March 2017, a Training & Quality Specialist from May 2015 to October 2015, a Sales Supervisor from November 2013 to May 2015, and a Sales Agent from November 2011 to November 2013. During their time at Telvista, Asheley consistently demonstrated strong leadership skills and a focus on achieving sales metrics and improving customer experience.

Earlier in their career, Asheley worked at Empower Software Solutions as a Payroll Analyst from November 2007 to December 2010, Triangle Tech as an Admissions Assistant from June 2008 to September 2010, Kforce Inc. as an AR Specialist and Data Entry for McKesson from July 2007 to October 2007, CIT as a Retail Collector - International and Domestic from June 2004 to June 2007, and eToys as a Customer Service Resource Agent from October 2001 to January 2004.

Overall, Asheley brings a wealth of experience in customer service, sales, operations, and team management to their role at Flowspace.

Asheley Griffin obtained a High School Diploma from Dan River High School between 1994 and 1999. In 1999, they briefly attended Old Dominion University, where they studied Chemistry.

Links

Previous companies

CIT Group logo
Houzz logo
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Timeline

  • Director Of Customer Experience And Retention

    January, 2023 - present

  • Director Of Customer Success

    November, 2021

  • Senior Operations Manager

    February, 2021

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