Danila Carvalho currently serves as Community Manager at Fluency Academy since December 2023, following an extensive tenure at Park Education from July 2015 to December 2023 in various managerial roles. As Gerente Operacional de Franchising, Danila oversaw Customer Success, training processes, and consultancies, ensuring effective onboarding for new schools and personalized support for potential investors. In a previous role as Gerente de Microfranquias, responsibilities included training microfranchisees and enhancing operational performance. Earlier career experiences include English instruction at Park Education and CCAA, interpretation and executive secretarial roles for the Prefeitura Municipal de Uberlândia, and public relations at SAE. Danila holds an MBA in Business Management from USP/Esalq, a master's degree in Linguistic Studies from UFU, and a specialization in Interpretation and Translation from Boston University, along with a bachelor's degree in Public Relations from Universidade Estadual Paulista Júlio de Mesquita Filho.
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