Ryan Sharkey

Ryan Sharkey has a wealth of experience in customer service and management roles, having worked in various positions such as Senior Customer Success Manager, Customer Success Manager, Senior Team Leader, Team Leader, Customer Service Operator, and Learning and Development Officer. With a background in sales, mental health support, and customer care, Ryan has a diverse skill set that includes managing operational performance, handling customer escalations, providing training and feedback, and overseeing the delivery of high-quality customer service. Ryan has worked for companies such as FM Outsource, Convergys, Cygnet Health Care, and Claims Advisory Group.