Megan Schaffers is an accomplished IT Operations Manager with extensive experience in the banking and financial services sectors. Currently, Megan holds a strategic role at FNB South Africa, overseeing the Core Banking Platform for Home & Structured Lending Solutions since January 2022. Prior to this, Megan spent over 13 years at Old Mutual South Africa, where responsibilities ranged from managing digital IT operations to leading application development and quality assurance. With a solid educational background in project management, business analysis, and cloud technology, including certifications as a Scrum Master and in AWS, Megan has continuously demonstrated a commitment to applying innovative practices and ensuring operational resilience. Additionally, prior roles include senior administrative and secretarial positions, highlighting a versatile skill set that encompasses project coordination, client relationship management, and event organization.