Michelle Rasmussen currently serves as an Account Assistant in Personal Finance at FNIC Trusted Insurance Advisors, a position held since March 2022. Prior to this role, Michelle accumulated extensive experience at CDS Global, Inc. from November 1998 to November 2021, progressing from Data Entry Specialist to Customer Service Representative and ultimately to Customer Service Manager. In the managerial role, Michelle established strong relationships with customers and colleagues, effectively resolved complex customer issues, and implemented targeted solutions to enhance the work environment. As a Customer Service Representative, Michelle provided prompt and knowledgeable service while maintaining product expertise to address client concerns.
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