Focus Telecom Polska Sp. z o.o.
Cezary Maluj has extensive work experience, starting in 2000 with their role as Key Account Manager at Crowley. Cezary then moved on to eTel Polska Sp. z o.o. in 2004, where they served as the Sales&Development Director until 2008. In 2009, Cezary founded their own company, Focus Telecom Polska Sp. z o.o., where they currently hold the position of Founder & CEO.
Cezary Maluj attended Warsaw University of Technology, although the specific details such as the start and end year, degree name, and field of study are unavailable.
This person is not in any teams
Focus Telecom Polska Sp. z o.o.
Focus Telecom is a European software developer specializing in business communication & automation. We provide the following solutions: CONTACT CENTER - multichannel platform for communication with clients, perfect for telemarketing and customer support. It provides effective execution of sales processes and flow of information in an organization, thanks to such tools as: call recording, agent monitoring, call statistics etc. It possesses innovative solutions enabling maximization of effectiveness in phone services, which relate directly to an increase in sales numbers. It also integrates all channels into one database of information from phone calls, e-mails, web forms, fax etc. TELECONFERENCING - audio, video and collective work on documents. It enables effective communication between distanced co-workers, clients or business partners. BUSINESS PHONE SYSTEM - virtual multiline telephone system which connects telephone extensions of a company to outside public telephone network as well as to mobile networks. INTERACTIVE VOICE RESPONSE (IVR) - system directing customers to dedicated company departments through use of voice recordings and customers' keypads. Solutions offered by Focus Telecom are based on cloud computing technology, which allows e.g. remote access to services, which is provided in a unified, technologically advanced ICT framework. This model and approach to business allow users to drop the costs of buying and maintaining expensive hardware and dedicated software. Focus Telecom is one of the fastest developing technologically innovative companies in Central and Eastern Europe, awarded twice by Deloitte.