Federico Farias Azcuy

Federico Farias Azcuy is a seasoned professional with expertise in customer experience management and strategic planning. Currently serving as KAM at FollowUP Customer Experience since December 2021, Federico manages a portfolio of up to 13 retailers while optimizing and automating operations through innovative solutions. Previous experiences include leading strategic planning projects at The Loft Chile and managing client relations at ITFINDEN. Federico also gained practical experience as a student intern at Centro de Negocios Ñuñoa and served as a teaching assistant for Calculus I and II at Universidad del Desarrollo. Federico holds a Master's degree in Entrepreneurship and Innovation from TecnoCampus and a degree in Business Administration from Universidad del Desarrollo.