Ali Showkatian

Director Of Customer Service And Operations at Foothill Transit

Ali Showkatian, MBA has extensive experience in management and operations roles in the transit industry. Ali is currently the Director of Customer Service and Operations at Foothill Transit, a position they have held since 2023. Prior to this, they worked as the Transit Operations Manager for the City of Culver City from 2022 to 2023, where they oversaw service delivery and identified areas of improvement for the CityBus and CityRide services.

From 2018 to 2022, Ali worked as a Transit Safety & Security Officer for the City of Santa Monica. In this role, they managed large-scale capital projects and developed and implemented safety measures. Ali also trained and supervised staff members.

Ali previously worked for Foothill Transit in various roles, including Safety Compliance Manager, Safety Compliance Coordinator, and Quality Assurance Inspector between 2013 and 2018. Before transitioning to the transit industry, they worked as an APD - Field Claims Adjuster for Farmers Insurance from 2011 to 2013 and as a Professional Trainee for Southern California Edison in 2010.

Ali began their career with roles at Cal Poly Pomona and the American Red Cross. Ali worked as a Cashier at the Cal Poly Pomona Bookstore from 2009 to 2010 and as a Front Desk Assistant at Cal Poly Pomona from 2008 to 2009. Ali also served as a Telerecruiter for the American Red Cross from 2005 to 2007.

Ali Showkatian, MBA obtained their Master of Business Administration (MBA) with a specialization in Finance from the University of La Verne, where they studied from 2014 to 2016. Prior to that, they completed their Bachelor of Science degree in Technology and Operations Management at California State Polytechnic University-Pomona, from 2006 to 2010. Additionally, Ali Showkatian has also received training from Dale Carnegie, although specific details such as the duration and field of study are not provided.

Links

Previous companies

City of Culver City logo
American Red Cross logo
Farmers Insurance logo

Timeline

  • Director Of Customer Service And Operations

    August, 2023 - present

  • Safety Compliance Manager

    March, 2017

  • Safety Compliance Coordinator

    June, 2015

  • Quality Assurance Inspector

    December, 2013