For more than 50 years, Forbes Travel Guide has assisted travelers in making smart decisions about where to stay and dine when traveling.

Travel & Leisure

Forbes Travel Guide

Forbes Travel Guide's headquarters in Chicago, IL, United States

Hermann Elger

Amanda Frasier

Jennifer Kester

Gina Taylor

Stuart Greif

Lourdes Hainlin

Tony Hounshell

Jennifer Kane McGee

Jeff Arnold

Gerard J. Inzerillo

The Training & Development team at Forbes Travel Guide is dedicated to enhancing service excellence and quality standards within the hospitality industry. They design and implement comprehensive training programs for staff at various establishments, ensuring that employees are equipped with the skills and knowledge needed to deliver exceptional guest experiences. This team continually evaluates and refines training methods to align with industry best practices and the evolving needs of travelers.

Training & Development

The Leadership Team at Forbes Travel Guide drives the strategic vision and operational execution of the company's mission to guide travelers in their choices for lodging and dining. Comprised of executives overseeing standards and ratings, partner services across various regions, and innovation initiatives, this team ensures high-quality service delivery and fosters relationships within the travel industry, ultimately enhancing the travel experience for consumers globally.

Leadership Team

The Client Services and Development team at Forbes Travel Guide is dedicated to enhancing the overall client experience through exceptional service and quality support. This team focuses on building and maintaining relationships with clients in the travel industry, ensuring that their needs are met and that they fully leverage Forbes Travel Guide's resources. By combining expertise in service standards, food and beverage, and industry outreach, this team plays a crucial role in fostering client success and satisfaction.

Client Services and Development

The Partner Services team at Forbes Travel Guide is dedicated to fostering and managing relationships with hotels and restaurants across various global regions. They ensure partner compliance with Forbes' luxury standards, provide support to enhance their service offerings, and collaborate on initiatives that drive mutual growth, ultimately enriching the travel experience for customers.

Partner Services

The Standards and Ratings Team at Forbes Travel Guide is responsible for developing and maintaining the rigorous evaluation criteria used to assess hotels, restaurants, and spas worldwide. This team conducts on-site inspections, analyzes guest experiences, and ensures that establishments meet the high standards of quality and service that discerning travelers expect. By upholding these benchmarks, the team helps enhance travel experiences and supports businesses in achieving prestigious Forbes ratings.

Forbes Travel Guide

Org chart

Board & advisors

Teams

Training & Development

Leadership Team

Client Services and Development

Partner Services

Standards and Ratings Team

Offices

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