Maria del Pilar Ortega Silva

MARIA DEL PILAR ORTEGA SILVA is an experienced logistics professional with a strong background in customer service and operational coordination within the shipping industry. Currently serving as a Senior Customer Service Analyst at Forbis Logistics since February 2017, MARIA manages commercial inquiries, maintains client relationships, and oversees the tracking of air and sea shipments. Previous roles include Customer Service Coordinator at a. hartrodt, where responsibilities encompassed booking requests and document management, and Imports Customer Service at SYL CARGO, focusing on order processing and shipment tracking. MARIA's career began at CORP CARGO MASTER, progressing through various roles including operations assistant and foreign accounts management. Educational qualifications include a Technical Bachelor's degree in International Business Administration from Instituto San Ignacio de Loyola and a diploma in Foreign Trade from Universidad Ricardo Palma.