Marc Lampert

Marc Lampert has extensive experience in customer success and program management, currently serving as Senior Program Manager for Customer Success at Forcepoint since April 2020, focusing on onboarding and support for cybersecurity products. Prior roles include Senior Customer Success Manager at Sequential Technology International, where responsibilities encompassed service delivery leadership, contract renewals, and team mentorship. Experience also includes Service Delivery Manager at Synchronoss Technologies, where Marc ensured performance metrics were met across eCommerce programs, and Director of Customer Care at IDT, where Marc established customer care processes for a start-up wireless service. Earlier career highlights include P&L management and operational oversight in roles at Loral Skynet, contributing significantly to revenue growth and operational efficiency. Marc holds a Bachelor of Arts in Computer Science from Rutgers University.