David Schaefer is a seasoned professional with extensive experience in the automotive industry, primarily at Ford Motor Company where they held various roles including Director of Global Retail Excellence and U.S. CX Implementation Director. They also contributed to the revitalization of the Lincoln brand in the East Market Area. David earned a degree in Finance and Economics from Michigan State University and later obtained an MBA from Rollins College. Their focus has been on enhancing customer experience and improving dealership operations across multiple global markets.
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