Mittal Sheta

Mittal Sheta is a Senior Customer Success Manager at Ford Pro since October 2022, focusing on developing customer segmentation processes and overseeing customer onboarding and training while collaborating with various teams to support customer objectives. Prior experience includes serving as a Customer Success Manager at Ford Pro Charging from August 2021 to October 2022, emphasizing a proactive approach and empathy in building customer relationships. Mittal also worked as a Product Manager at Pure Water Enterprises Private Limited from 2014 to February 2021, providing technical and commercial support in the B2B sector and ensuring the timely submission of technical proposals. Earlier experience includes a role as Executive Engineering Sales at Geofluid Processors Pvt Ltd in 2013-2014, initiating sales and assessing customer needs. Mittal holds an MBA in Marketing from Narsee Monjee Institute of Management Studies and a Bachelor of Engineering in Chemical Engineering from D. J Sanghvi College of Engineering.