Jean-Michel Femat Ruiz

Jean-Michel Femat Ruiz is an experienced professional with a strong background in operations management and process improvement. Currently serving as an Operations Supervisor at Forest Travel Agency since September 2022, Jean-Michel is adept at streamlining cross-functional processes to enhance efficiency. Previously, Jean-Michel worked at Beyond.dev, where responsibilities included ensuring efficient operations as an Operations Coordinator and managing client billing as a Billing Specialist, alongside contributions to employee engagement as a People Operations Specialist. Earlier roles included Office Manager at Yellowme, overseeing inventory and office management tasks, and Projects and Innovation Manager at Bwellcome Group. Jean-Michel holds a degree in Industrial Engineering from Universidad Anáhuac Mayab and a diploma in Business Administration from Universidad La Salle de Cuernavaca, A.C.