Chris McCusker

Chris McCusker is an experienced IT professional with a strong background in support roles. Currently serving as a 2nd Line IT Support Analyst at Forestry England since July 2023, Chris provides remote support to approximately 2500 users, managing 80 to 100 daily support tickets. Previously, Chris worked as a 2nd Line Support Technician at Sharp UK from September 2022 to July 2023, prioritizing and resolving client issues via a helpdesk system. Chris also held the position of Infrastructure Support Technician at the Society for Endocrinology from July 2012 to September 2022, delivering comprehensive on-site and on-call IT support. Early career experience includes roles as an ICT Technician at Bradley Stoke Community School and as an ICT Technician Apprentice at Oldfield School. Chris's educational background includes attendance at Downend School from 2001 to 2009.