Eren Erdem

Eren Erdem currently serves as the Service Delivery Director at Formica AI since October 2024. Previously, Eren held positions at EasyCep, where accomplishments included leading a major overhaul of customer experience processes and optimizing operational workflows as both the Customer Experience Manager and Operations Manager. Prior experience includes managing digital accounts at NMQ Digital and overseeing service delivery in Philips' global CRM operations. Eren co-founded SuKolay, serving as the Business Development Manager, and began a career at Philip Morris International, advancing from Sales Executive to Business Development Executive. Eren holds an MBA and a Bachelor's degree in Mechanical Engineering from Yıldız Teknik Üniversitesi.