Kathleen Byrne is a seasoned consulting professional with extensive experience at Forrester since March 2008, currently serving as the Director of Consulting. In this role, Kathleen leads a team that operationalizes and delivers consulting products, exceeding client expectations and enhancing internal processes for efficiency. As a former Director and Principal Consultant in Forrester's Total Economic Impact practice, Kathleen directed strategic initiatives, digital content transformations, and client-success programs. Previous roles at Forrester include Manager and Senior Consultant positions, focusing on business value research and customer experience projects. Earlier experience includes working as a Product Manager at TechTarget. Kathleen holds a degree in Marketing from the University of Notre Dame’s Mendoza College of Business and a Master’s degree in Learning, Teaching, and Education Transformation from UMass Boston.
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