Kunal Bansal is an experienced professional in customer support and service desk coordination, currently serving as a Service Desk Coordinator and Product Support Analyst at CSG Forte since August 2021. Prior to this role, Kunal worked as a Senior Customer Service Advisor at Concentrix, focusing on lead management for BMW, and as a Technical Customer Support Agent at Amazon Web Services. Additionally, Kunal was a Senior Associate at IGT Solutions, where responsibilities included handling processes for Expedia. Kunal holds a Bachelor's degree in Accounting from IEC University, earned in July 2018.
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