CSG Forte
Lurina Dallas possesses extensive experience in technical training and customer intelligence analysis, currently serving as a Senior Technical Trainer and Senior Customer Intelligence Analyst at CSG Forte since April 2014. Lurina has demonstrated leadership skills by managing customer service teams and overseeing the workflow of support agents. Prior to this role, Lurina worked as a Client Services Associate at Experian, where responsibilities included analyzing consumer grievances and ensuring the protection of confidential information. Lurina's earlier experience includes managing distribution operations as Circulation Manager at The Dallas Examiner. Lurina earned a Bachelor of Business Administration in Business Administration and Management from West Texas A&M University between 2016 and 2019.
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CSG Forte
At CSG Forte, we help our customers grow their businesses quickly and scale payments smarter with a unified payments platform. Our platform seamlessly adapts to meet your evolving needs, while reducing complexity and cutting costs. With our experience, world-class technology and vast ecosystem of partners, we have the solutions and skills to grow alongside your business. A little bit more about us: - 20+ years of experience - 81,000+ merchants supported across the U.S. - $84 billion in payments processed annually - 173 million transactions processed annually At CSG Forte, we work better together. Thousands of government, telecom, insurance and other industry merchants trust CSG Forte as their digital payments solution provider of choice, including Charter Communications, DISH, Gexa Energy, Kinston North Carolina and SedonaOffice. Our award-winning, Nacha-preferred payments solution allows companies to process omnichannel payments and offer agnostic payment acceptance, online, in person and over the phone. And we continue to raise the bar— among our 2022 wins, CSG Forte was ranked Best Performing Gateway as well as Best of Breed API by The Strawhecker Group. From small and medium-sized businesses, to integrated software vendors (ISVs) and Fortune 500 enterprises, we have the experience and solutions to fit your needs to process payments faster, smarter and at scale.