Jocelyn Brown has a strong background in customer service and management roles, with experience in leading and coaching teams to deliver high levels of service and achieve business results. Jocelyn has a Bachelor of Management degree in International Management and certifications in Project Management and Change Management. Jocelyn has worked in various roles at FortisAlberta, Lafarge Canada Inc., and CGA Alberta, demonstrating their expertise in managing teams, overseeing budgets, and improving operational efficiency.
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