Jed Anderson

Associate Client Experience Manager at Fortress Security Risk Management

Jed Anderson has a diverse work experience in the cybersecurity and technology industry. Jed currently works at Fortress SRM as an Associate Client Experience Manager, where they serve as a liaison between the SOC team, cybersecurity team, and client experience team. Jed utilizes business intelligence tools to identify gaps and analyze strengths in service to provide critical business intelligence to clients. Jed collaborates with the cybersecurity team to research threat vectors and writes threat intelligence reports. Jed also researches industry verticals to equip client-facing team members with awareness materials on cybersecurity infrastructure investment.

Prior to their role at Fortress SRM, Jed worked at MCPc. As a Healthcare Business Solution Consultant, they provided clients with managed endpoint computing, technology logistics, asset management, and sustainability solutions. Jed also served as a Sales Support Representative and Front Desk Clerk, assisting account managers with customer requests. In addition, Jed worked as a Project Management Assistant.

Jed Anderson's education history begins in 2013 when they attended Hiram College. Jed pursued a Bachelor's degree and double majored in History and Political Science, with a minor in French. Jed completed their undergraduate studies at Hiram College in 2017. Additionally, in 2014, Jed participated in a study abroad trip at the Institut Franco-Américain.

In 2022, Jed began pursuing a Master's of Science degree in Cybersecurity at Tiffin University, which they are expected to complete in 2023.

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Previous companies

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Timeline

  • Associate Client Experience Manager

    February, 2022 - present

  • Client Support and Business Development Representative

    July, 2021