Kareen Lorenzo

Kareen Lorenzo has extensive work experience in various industries. In 2020, Kareen worked as a Client Service Representative III for Fortuna BMC, a government contractor, in a remote capacity. Prior to this, from 2016 to 2020, Kareen worked at Davis Consulting And Technology Corporation as a Resource Specialist, where they were responsible for recruiting, hiring, and training new members on customer service and health & safety standards. They also implemented measures to reduce costs and created training manuals and processes. Additionally, Kareen coordinated with the shipping department and maintained records for imports and complex items.

Before joining Davis Consulting And Technology Corporation, Kareen worked as a Mortgage Loan Processor at Aerotek Staffing Agency from 2016 to 2017. In this role, Kareen submitted loan applications, reviewed financial evaluations, and calculated loan and closing costs.

From 2014 to 2015, Kareen worked as an Aerospace & Defense Specialist at STAFFMARK AGENCY, where they handled procurement of purchase orders, evaluated production and warranty orders, and issued RMA numbers for MRO returns.

In 2013, Kareen served as an Escalation Call Center Customer Service Agent at Arise Virtual Solutions Inc.

From 2008 to 2013, Kareen worked at BANK OF AMERICA FIELD SERVICES as a Lead PPO Specialist for the Resolution Call Center. In this role, Kareen responded to inbound calls regarding property issues, resolved escalated customer calls, assisted Realtors in property scheduling, and routed issues to appropriate departments.

Kareen Lorenzo earned an Associate's degree in Business Administration, Management, and Operations from Chaffey College between 2010 and 2013.