FORUM Credit Union is a financial cooperative providing products and services to meet the needs of our members with innovation and care.  FORUM provides services such as free checking accounts, free online bill pay, home equity loans, mortgages, business accounts and auto loans. FORUM is federally insured by the National Credit Union Administration and is an Equal Housing Opportunity lender.

Banking

Credit

FORUM Credit Union

FORUM Credit Union's headquarters in Fishers, IN, United States

Doug True

Michelle Baker

Kristi Lowell

Cameron Piercefield

Jeff Welch

Andrew Mattingly

The Leadership Team at FORUM Credit Union is responsible for steering the strategic direction and overall management of the organization. Composed of senior executives overseeing various critical functions such as retail banking, accounting, collections, commercial services, human resources, technology, lending, finance, and marketing, this team ensures cohesive operations and drives innovation to meet members' financial needs. They work collectively to uphold regulatory standards, maintain financial health, and foster a culture of excellence and community engagement within the credit union.

Leadership Team

The Branch Management Team at FORUM Credit Union oversees the daily operations and overall performance of individual branches. This team ensures that each branch meets its financial goals, delivers exceptional customer service, maintains regulatory compliance, and effectively manages staff. They play a crucial role in implementing company strategies and fostering strong relationships with members.

Branch Management Team

The Management team at FORUM Credit Union oversees various operational and strategic functions, ensuring efficient delivery of member services and fostering innovation. This team manages roles in business intelligence, consumer and commercial lending, security, marketing, retail delivery, loan servicing, and electronic payment systems, all aimed at meeting member needs and upholding organizational standards.

Management

The Technology and IT Management team at FORUM Credit Union is responsible for overseeing and ensuring the efficient operation of the credit union's technological infrastructure. This includes managing IT projects, developing and maintaining core technologies, supporting network and systems infrastructure, and ensuring overall technological innovation and risk management. The team works collaboratively to optimize technology solutions that enhance member services and ensure secure and reliable financial operations.

Technology and IT Management

The Vice President Team at FORUM Credit Union is responsible for strategic leadership and oversight across various operational areas, including retail branching, accounting, collections, consumer lending, finance, and internal audit and risk management. This team ensures alignment with regulatory standards and organizational goals, driving innovation and excellence to meet the diverse financial needs of FORUM Credit Union's members.

Vice President Team

The Human Resources Team at FORUM Credit Union is responsible for managing and enhancing the employee experience, from recruitment and talent acquisition to development and performance management. The team ensures compliance with employment laws, fosters a positive workplace culture, and provides strategic support in aligning human resource initiatives with the company's goals of innovation and member-focused service.

FORUM Credit Union

Org chart

Teams

Leadership Team

Branch Management Team

Management

Technology and IT Management

Vice President Team

Human Resources Team

Offices

FORUM Credit Union

Org chart

Teams

Leadership Team

Branch Management Team

Management

Technology and IT Management

Vice President Team

Human Resources Team

Offices

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