Jeannene Austin

Jeannene Austin is a seasoned professional with extensive experience in product management and human resources, currently serving as a Senior Product Manager at Forward Advantage since August 2011. In this role, Jeannene is responsible for product strategy, competitive positioning, and roadmap development using the Pragmatic Marketing framework. Previous roles include Human Resources Senior Program Manager and various other positions at EMC, where Jeannene led HR program rollouts and managed employee satisfaction surveys. Experience also includes significant contributions at IDX Systems Corporation and Medical Information Technology, Inc., focusing on training, implementation, and consulting for software solutions in healthcare settings. Jeannene holds a BA in Psychology from McGill University and an M.Ed in Mental Health Counseling from the University of Massachusetts Amherst.