Tony Waknell

Global Head Of Customer Support at Foster+Freeman Forensic Science Innovation

Tony Waknell has over 30 years of work experience in various roles and industries. Tony started their career at Cray Communications, where they held multiple roles, including Field Service Engineer, National Support Engineer, and Training Instructor. Tony then worked at FunAsset Ltd as a Sales and Marketing Manager, responsible for proposing solutions and managing business partners. After that, they joined IBM UK Ltd as a Senior Pre-Sales, where they provided support to sales executives and generated tender response documents. Tony then joined Xerox UK Ltd, where they served as the Pre-Sales Team Leader for Office Solutions. Tony continued their career at Xerox Ltd, where they held the position of Global MPS - Technical Deployment Manager & Governance, providing technical leadership and maintaining governance for a global client contract. Tony also worked at Xerox (Europe) Ltd as a Technical Programme Manager, overseeing the deployment of a managed print service for a large UK government department. Tony then joined Xerox (UK) Limited as the Technical Client Operations Manager and later became the Client Service Delivery Manager, responsible for delivering high-quality and best-value services to a central government department. Tony'smost recent roles include Customer Service Manager and Director of Customer Services at G&H Photonics, where they focused on delivering excellent customer service and enhancing customer relationships. Currently, Tony works as the Global Head of Customer Support at Foster+Freeman Forensic Science Innovation, leading a team responsible for servicing the global customer base and distribution network.

Tony Waknell attended Trent Polytechnic in Nottingham from 1986 to 1989. Tony obtained a B/TEC HND in Computer Studies during this time. No further details about their field of study are provided.

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Timeline

  • Global Head Of Customer Support

    June, 2021 - present