German Zepeda

German Zepeda is a seasoned professional with extensive experience in customer experience and product management. Currently serving as a Senior Customer Experience Executive at Foundation Medicine since April 2021, German previously held the role of Product Manager at Solex Contracting, where responsibilities included managing Bill of Materials for telecommunications cellular sites. Prior to that, German worked at the Automobile Club of Southern California as a Personal Lines Broker Agent. With a foundational background at Qualcomm Technologies Inc., German served as Manager of Carrier Relations and Product Support Specialist, focusing on customer interface and business operational support for major wireless accounts. Early career roles at Qualcomm included Department Support Assistant and Admin Services Clerk, with a strong emphasis on administrative and technical support. German holds a Bachelor's degree in Business, Management, Marketing, and Related Support Services from the University of Phoenix.