Melissa Whitford

Melissa Whitford has over 15 years of experience in customer experience and laboratory management, currently serving as the Regional Customer Experience Leader - Southeast at Foundation Medicine since October 2018. Prior roles at Foundation Medicine include Lead Customer Experience Executive, Sr Customer Experience Executive, and Lab Manager. Previously, Melissa held the position of Sr. Research Program Leader at the Biorepository and Precision Pathology Center and worked at the University of North Carolina at Chapel Hill as a Lab Production Supervisor. Additional experience includes roles at the University of Maryland School of Medicine and AlphaVax. Melissa earned a Bachelor of Science in Microbiology from North Carolina State University in 2007.