Joshua O. is a seasoned IT professional with extensive experience in product support and system engineering, currently serving as a Staff Product Support Engineer at VMware since October 2021. In this role, Joshua O. leads the US East Coast region and provides expert assistance to customers on enterprise-level issues related to Tanzu Application Services and various IaaS solutions. Prior to VMware, Joshua O. worked as a System Engineer at Trinity Health for nearly a decade, where responsibilities included managing Linux and Unix systems, maintaining hospital EMR systems, and implementing VMware virtualization technologies. Joshua O. also has experience as a Software Developer at InfoTech Solutions For Business, contributing to security infrastructure for the US Navy, and held customer support roles at Vision Systems, LLC, and Sykes Enterprises, Inc., focusing on network troubleshooting and IT support.
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