Jessenia Ponce

Director, HR Business Partner - Enterprise at Foundever

Jessenia Ponce possesses extensive experience in human resources, with a strong track record of progression in various HR roles across multiple companies. Currently serving as a Manager, HR Business Partner at Foundever since May 2018, Jessenia has previously held positions including HR Specialist and HR Generalist within the same organization. Prior experience includes HR Specialist at CarSaver and HR Co-Manager at AGACI, where Jessenia demonstrated leadership in recruitment, performance management, and compliance. Additionally, Jessenia's background includes significant roles at Gap Inc., progressively advancing from Sales/Stock Associate to Assistant Manager through effective team management and operational excellence. Jessenia holds a Bachelor of Business Administration in Human Resources Management from Florida International University and an Associate of Arts in Psychology from Miami Dade College.

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Miami, United States

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Foundever

40 followers

As one of the largest global providers of customer experience (CX) products and solutions, Foundever empowers brands to build stronger relationships with their customers by creating meaningful connections that boost brand value. With 160,000 people around the globe – working from home or from one of our CX hubs – they securely connect best-loved brands with their customers over 8 million times every day in 50+ languages. Whether digital or voice-based, their solutions deliver a competitive edge across all customer touchpoints.


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10,000+

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