Marcella Niss

Marcella Niss currently serves as the Head of Sales Department at Foundever, focusing on new business development and client relationship management. With extensive experience in business development, Marcella has held the role of Business Development Manager at Sitel Group, overseeing contract management and lead generation. Prior to that, Marcella worked as an Executiva Comercial at Cielo, where responsibilities included management of the Antecipação de Recebíveis channel and achieving a notable retention rate. Beginning career at Itaú Unibanco S.A. as a senior analyst, Marcella has built a solid foundation in customer service and sales. Educational qualifications include an MBA in Customer Relationship Management from FGV and a postgraduate degree in Business Administration from Universidade Presbiteriana Mackenzie.