Peter Pocholo Olanday

Peter Pocholo Olanday is a seasoned professional in client success and operational management with extensive experience in the business process outsourcing and training industries. Currently serving as Senior Director at Foundever, Peter previously held similar roles at Sutherland, where significant achievements included leading the Learning-as-a-Service unit to substantial revenue growth while ensuring strong client relationships. Additional experience encompasses leadership positions at Teleport Business Tech Solutions Inc, Concentrix, NCO Group, ICT Group, HSBC, and TTEC, with a focus on enhancing training programs, optimizing operational models, and improving customer satisfaction metrics. Peter holds a Master's degree in Distance Education and a Master's in Business Management from the University of the Philippines, along with a Bachelor’s degree in Civil Engineering from De La Salle University.