Ravi Aranha is a Senior Operations Manager with over 20 years of professional experience in the ITES industry, specializing in People and Client Relationship Management, Revenue Generation, and Service Delivery Excellence. They have successfully managed operations across various portfolios, including Customer Service, Back-Office, and Sales, for both captive and delivery locations. Currently, Ravi leads the Customer Service & Retention business for a US Telecommunication and Digital client at Foundever. Their past roles include managerial positions at Wipro, Fareportal, and 24-7 Intouch, where they contributed to business transformation and process improvement. Ravi holds a Bachelor of Commerce degree from the University of Mumbai.
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