Shane Baetz is a seasoned executive with extensive experience in training, leadership development, and operational support across multiple regions, currently serving as Vice President at Foundever since October 2024. In this role, Shane leads teams focused on training and design innovation in North America and the Asia-Pacific region and chairs the regional Disability employee resource group. Prior experience includes key leadership positions at Transcom and SYKES, where responsibilities encompassed various support functions and oversight of large teams within the global BPO industry. Additionally, Shane held a Senior Vice President role at Citi, managing compliance training for a significant number of employees across multiple countries. An alumnus of Cornell University, Shane earned a certificate in Leading and Managing Change.
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