Traci Childs currently serves as the Director of Site Operations at Foundever, a position held since November 2023. From June 2019 to June 2023, Traci held the role of Site Director at ResultsCX, where operational oversight led to exceptional service delivery for clients in Medicaid, Medicare healthcare, and streaming services. Prior experience includes six years as Site Director at Alorica, managing a 490-seat call center and implementing performance strategies, and over 16 years at TTEC, progressing to the role of Service Delivery Director and supporting multiple sites with comprehensive operational oversight. Traci is an alumnus of the University of North Carolina at Greensboro, where coursework was completed.
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