Foundever
Urvashi Kanaya is a seasoned professional in Learning and Development with extensive experience in leadership roles across multiple organizations. Currently serving as the Regional Director of Learning and Development at Foundever since June 2022, Urvashi has previously held positions including AVP Learning and Development at WNS Global Services from November 2019 to June 2022, and Senior Manager of Learning and Development at Sitel from September 2015 to November 2019. Earlier roles at WNS Global Services included Group Manager Training and Deputy Manager, focusing on the planning and execution of training programs for new hires. Urvashi holds a Graduate degree in Commerce from Swami Vivekananda Institute of Science and Technology, completing studies from 2001 to 2004 and from 1994 to 1996.
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Foundever
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As one of the largest global providers of customer experience (CX) products and solutions, Foundever empowers brands to build stronger relationships with their customers by creating meaningful connections that boost brand value. With 160,000 people around the globe – working from home or from one of our CX hubs – they securely connect best-loved brands with their customers over 8 million times every day in 50+ languages. Whether digital or voice-based, their solutions deliver a competitive edge across all customer touchpoints.