Rebecca Nerad

Rebecca Nerad has a diverse work experience spanning several prestigious companies. Rebecca is currently the Vice President of Global Customer Success at FourKites, Inc., where they lead a team responsible for driving business outcomes using their End-to-End Supply Chain Visibility platform. Prior to this, Rebecca was a Member at Chief, a private network focused on empowering women in leadership positions.

Before Chief, Rebecca worked at E2open, where they held the position of Vice President of Customer Success. In this role, they led a global team responsible for helping customers leverage E2open's suite of supply chain, channel shaping, and logistics solutions. Rebecca also served as the Senior Director of Customer Success at E2open.

Rebecca's experience also includes their time at Bristlecone, where they held roles as the Head of Global Marketing and Alliances, as well as the Head of Marketing and Customer Success. Rebecca was responsible for various marketing initiatives, including corporate branding, digital and offline marketing, social media, and events. Additionally, they developed the Customer Advocacy program to connect the ecosystem of over 300 customers.

Prior to Bristlecone, Rebecca worked at JDA Software as a Senior Customer Liaison in the Customer Success department. Their responsibilities included managing customer relationships, driving customer satisfaction, and promoting services marketing strategies.

Rebecca's earlier experience includes their role as a Senior Manager of Customer Advocacy at i2 Technologies, where they focused on maximizing customer loyalty and maintenance revenue. Rebecca also worked as an Analyst at Andersen Consulting and as an Online Marketing Specialist at the Software Publishers Association - Europe.

Overall, Rebecca Nerad has demonstrated expertise in customer success, marketing, and leadership roles throughout their career.

Rebecca Nerad's education history includes a Mahindra Universe Program, Executive Education degree in Economics, Innovation, and Government Policy from Harvard Business School, which they completed in 2016. Prior to that, they obtained an MBA degree in Business from the University of Vermont from 2004 to 2008. Their undergraduate studies were at the University of Virginia, where they earned a BA degree in French between 1995 and 1999. In addition to their formal education, they obtained a certification in Understanding and Supporting LGBTQ+ Employees from LinkedIn in June 2023.