Joseph Downey

Joseph Downey has a diverse work experience spanning various industries. Joseph currently works as the Operations Center Manager at Fractal EMS, where they manage the activities of the ROC, including supervision of operators, troubleshooting, and data analysis. Joseph also drives customer issue resolutions to maintain and improve customer relationships. Prior to this, Joseph worked as a Project Executive at Bell & McCoy Companies.

Joseph has an extensive background in the field of technology. Joseph has held multiple roles at Lutron Electronics, including Customer Engineer, Senior Field Application Specialist, and Field Service Engineer. In these positions, they demonstrated expertise in customer support, application engineering, and field service.

Joseph's early career was in the US Navy, where they served as a Radiological Control Technician and Emergency Planning Assistant. Joseph also held roles as a Nuclear Supervisor, Quality Assurance Supervisor, Network Administrator, and Nuclear Reactor Operator. In these positions, Joseph gained valuable experience in radiological monitoring, reactor operations, maintenance supervision, quality assurance, and network administration.

Before joining the Navy, Joseph worked as a Shift Manager at Hollywood Video.

Overall, Joseph Downey's work experience showcases their proficiency in operations management, customer support, technical maintenance, and leadership roles across various industries.

Joseph Downey has a solid educational background with degrees and certifications in various fields. Joseph obtained an Associate's degree in General Studies from Sierra College in the years 2003 to 2006. Following this, they pursued a Bachelor of Science (BS) degree in Nuclear Engineering Technology/Technician from Excelsior University between 2015 and 2018. Continuing their education, they further earned a Master of Business Administration (MBA) degree with a specialization in Cyber Security from Excelsior University, completing their studies in 2020.

In addition to their academic qualifications, Joseph Downey holds a certification in Comptia Security +, although specific details regarding the institution and the year of attainment are not provided.