Lewis Brock is an experienced IT professional currently serving as a Service Desk Engineer at Franchise Brands plc since July 2024. Prior to this role, Lewis worked as an IT Support Technician at SMC Corporation (UK) from August 2020 to July 2024, where responsibilities included supporting staff with IT hardware and software issues and leading a project to upgrade the company's operating system from Windows 7 to Windows 10. Lewis began a career in IT as an apprentice IT Service Desk Analyst at Cherwell District Council from January 2019 to July 2020, supporting various council staff while concurrently pursuing a Level 3 Infrastructure Technician qualification at Milton Keynes College. Lewis also achieved GCSEs at Sponne School between 2013 and 2018.