Nils Schoepe

Nils Schoepe has extensive experience in business operations and project management, currently serving as Director of Business Operations at Frankfurter Buchmesse since April 2015, with previous roles including Director Marketing, Agile Coach, and Senior Project Manager. Prior to this, Nils held the position of Group Manager for Business Operations and Customer Service at Wiley VCH from January 2012 to March 2015, where responsibilities included managing order-to-cash cycles, liaising between departments, and ensuring compliance with regulations. Nils also contributed to customer service management at Wiley VCH from 1996 to 2011 and has held various roles in customer service and sales at Ceres Verlag, Cornelsen Verlagskontor, Buchhandlung Schimmel, and Köstermeyer Shoe Store, highlighting a long-standing commitment to improving service levels and workflow efficiencies.