Nik Shipman

Desktop Support Technician at Franklin County Public Health

Nik Shipman is an experienced IT professional with a diverse background in desktop support and management. Currently serving as a Desktop Support Technician at Franklin County Public Health since November 2021, Nik has a strong foundation in troubleshooting, configuration, and user support. Prior experience includes roles as a Desktop Administrator and Help Desk Tier 1 at Red Roof Inn, where responsibilities encompassed managing escalated support calls, setting up IT equipment, and maintaining network operations. With a history of leadership as an Assistant Store Manager at Kohl's, Nik demonstrated strong managerial skills, overseeing operations, training staff, and driving customer satisfaction. Educational credentials include IT certifications from MyComputerCareer and a high school diploma from Gahanna Lincoln High School.

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