Katelyn Otis

Katelyn Otis is an experienced professional in client success, training, and business performance. Currently serving as an Enterprise Client Success Manager at FranklinCovey since May 2022, Katelyn has contributed to transforming organizations by enhancing leadership, team dynamics, and organizational culture. Katelyn previously held positions as an Implementation Strategist at FranklinCovey, a Training and Development Consultant in project-based work, and a Training and Development Specialist at Home Care Assistance. Prior experience includes roles at Insperity as a Business Performance Advisor, and various managerial positions at CHEP and Worldwide Express, where Katelyn focused on customer retention, sales, and account management. Katelyn holds a Bachelor of Arts in Mass Communication/Media Studies from Arizona State University and has studied at The American University of Rome.