James Shahan is an experienced professional with a diverse background in customer service, writing, and management. Currently serving as a Vitamin Clerk at Frazier Farms Market, James utilizes empathy and a knowledge of vitamins to assist customers with their health needs. Previous roles include Guest Services Representative at Nothing Bundt Cakes, where James improved positive customer surveys by 27%, and Technical Writer at GoViral Digital, focusing on making complex medical content accessible. James also achieved a 250% average increase in conversions as a Copywriter at Banner Year. With experience as an Editor and Social Media Manager at Nevada Business Magazine, along with a managerial position at Natural Grocers by Vitamin Cottage that boosted body care product sales, James has honed skills in communication, teamwork, and active listening throughout a career spanning over a decade. James holds a diploma from Aliso Niguel High School and attended the Los Angeles Recording School.
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