João Inacio

João Inacio is a seasoned Senior Product Designer with extensive experience across various domains, currently specializing in Driver experience at FREENOW, focusing on in-trip and customer support initiatives. Prior roles include significant contributions to the Rider app at FREENOW, exploring innovative solutions at Talkdesk as a Senior Product Designer, and engaging with digital products at Mindera. In the past, João led design for the TeamTrain app at SafetyCulture and contributed to the widely-used iAuditor inspection app. João’s earlier work includes positions at James Cook University, Careers New Zealand, and Housing New Zealand Corporation, with a foundational background in design research with notable patents. Academic credentials include a Master’s degree in Technology, Innovation, and Knowledge Management from Universidade de Aveiro and a Bachelor’s degree in Design from Universidade do Estado de Minas Gerais.