Freedom has evolved over the years to better serve the communities of Western Massachusetts. Originally founded as the Western Massachusetts Telephone Workers Credit Union in 1922 on Worthington Street, Freedom now has 10 branches located around the 91-corridor in Western Massachusetts from Feeding Hills to Greenfield.

Persons living, working, or attending school in Hampden, Hampshire, Franklin, or Berkshire counties are welcome to join! Want to become a member? You can join on our website www.freedom.coop, where members can also apply for loans and open other accounts. Freedom membership offers:

 · 24/7 access online
 · Truly convenient banking with free online banking and bill pay 
 · Free mobile app with the ability to pay bills, deposit checks, and activate/deactivate your ATM/debit card!
 · Options! A variety of loans, mortgages and savings products
 · Access to thousands of ATMs via the SUM Network
 · Local business banking, with an optional no-cost benefits package for your employees

Banking

Freedom Credit Union, MA

Freedom Credit Union, MA's headquarters in Springfield, MA, United States

Glenn Welch

Gina Noblit

Jeffrey Smith

Patricia Carbee

The Loan and Mortgage Team at Freedom Credit Union, MA is responsible for managing and processing various loan and mortgage applications from members. This team oversees loan origination, underwriting, servicing, and credit management, ensuring that members receive personalized and efficient assistance throughout the borrowing process. They also provide financial consultation and tailor loan products to suit the diverse needs of the community.

Loan and Mortgage Team

The Branch and Customer Service Team at Freedom Credit Union, MA, is responsible for providing exceptional service to members at the various branch locations. This team handles daily banking transactions, assists with account inquiries, processes loans, and supports members in accessing a variety of financial products and services. They ensure a smooth, efficient, and friendly member experience, contributing to the credit union's mission of serving the communities of Western Massachusetts.

Branch and Customer Service Team

The Leadership Team at Freedom Credit Union oversees the strategic direction and overall management of the organization. Comprised of the President & CEO, the Chief Lending Officer, and the VP Director Of Risk Management, they ensure that the credit union operates efficiently and effectively, fostering growth while maintaining regulatory compliance and managing risk. This team plays a crucial role in decision-making processes, policy development, and implementing key initiatives to serve the members and communities of Western Massachusetts better.

Leadership Team

The Technical Operations Team at Freedom Credit Union is responsible for maintaining and optimizing the credit union's IT infrastructure. This includes managing network systems, ensuring cybersecurity, administering server operations, and supporting technological needs to provide reliable and secure online banking services for members. Their work ensures seamless 24/7 access and convenience for all banking operations.

Freedom Credit Union, MA

Org chart

Teams

Loan and Mortgage Team

Branch and Customer Service Team

Leadership Team

Technical Operations Team

Offices

Freedom Credit Union, MA

Org chart

Teams

Loan and Mortgage Team

Branch and Customer Service Team

Leadership Team

Technical Operations Team

Offices

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