Adarsh Jhade

Adarsh Jhade has extensive experience as a Business Analyst, with a focus on technical aspects. Adarsh started their career at IBM in 2011, where they worked as a Business Analyst, analyzing requirements, creating process flows, and modeling data flows. Adarsh also served as a Business Analyst/ITSM Support Analyst, leading the production support team and implementing automation processes for incident management.

After their time at IBM, Adarsh joined BT in 2017 as a Technical Business Analyst. Here, they designed and deployed an operational reporting framework and implemented an automated ticket creation journey, improving efficiency. Adarsh worked on end-to-end solution designing and played a crucial role in reducing service desk agents' ticket creation time.

In 2019, Adarsh joined Jisc as a Technical Business Analyst and worked until 2022. During their tenure, they played a significant role in the organization as a technical business analyst and contributed to its success.

Recently, Adarsh Jhade joined Freedom Fibre as a Senior Business Analyst in 2022.

Adarsh Jhade obtained a Master's degree in Information Technology from Manipal Academy of Higher Education, where they studied from 2009 to 2011. Prior to that, they completed their Bachelor's degree in Electronics and Communications Engineering at GM Institute of Technology from 2006 to 2009.

In terms of additional certifications, Adarsh Jhade obtained the following:

- In March 2019, they received the Business Analysis Foundations: Competencies certification from LinkedIn.

- In April 2015, they obtained the BMC Remedy AR System 7.6.04 Certified certification from BMC Software.

- In August 2016, they became certified as a Scrum Product Owner.

- In March 2016, they also achieved the Certified ScrumMaster certification.

- Adarsh also holds an ITIL Foundation certificate in ITSM, although the institution and the specific month and year of obtaining this certification are not provided.