Jordan Welker

Jordan Welker is an accomplished IT and digital product management professional with extensive experience in the financial services industry. Currently serving as VP of IT Product Management, Digital at Freedom Mortgage, Jordan previously held a senior manager role at KeyBank, where notable achievements included a 60% increase in Bill Pay conversion and recognition with a JD Power Customer Satisfaction award. Earlier career highlights feature leadership positions at PNC, where Jordan drove significant growth in Debit Card Rewards and managed innovative digital experiences. Jordan's foundational experiences include roles at Funsize and Incero LLC, where key responsibilities spanned product management, UI/UX design, and team leadership. Jordan holds a Bachelor's Degree in Digital Communications from The University of Akron and a certification in IT Project Management from Austin Community College.