Claire Nielsen

Claire Nielsen is an experienced professional in customer support and management, currently serving as a Customer Success Manager and previously as a Customer Support Specialist at Freedom since March 2022, where technical and account support is provided for users of a website and app blocking program. Prior roles include Member Experience Specialist at Wild Alaskan Company, Business Manager at Lantern Restaurant, and Graduate Research Assistant at Walter Royal Davis Library. Claire's early career included positions such as Circulation Assistant at UNC Law Library and various editorial roles at Southern Neighbor and The Daily Tar Heel. Claire holds a Master's degree in Library Science and a Bachelor's degree with Highest Distinction in English and French from the University of North Carolina at Chapel Hill.