Ana H.

Ana H. has extensive experience in customer success and account management, currently serving as the Manager of Customer Success at FreedomPay since October 2022. Previously, Ana held various roles at Elavon, Inc. from August 2010 to October 2022, including International Corporate Relationship Manager and Fraud Portfolio Manager for Spain, where responsibilities involved supporting fraud-related queries and managing relationships with corporate accounts. Other notable roles at Elavon included Vendor Management Support and POS Service & Vendor Manager for Spain, focusing on operational support and customer experience initiatives. Earlier in the career, Ana worked at UPS as a Reports Group Administrator and in the Billing Department, where responsibilities included report generation and customer query resolution. Ana holds a Tourism Degree from Universidad Carlos III de Madrid.